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Terms of service

Last Updated: August 26, 2023 9:08 PM AEST

Welcome to Vela Jewelz! These Terms of Service (“Terms”) outline the rules and regulations for the use of our ecommerce store and the purchase of products from Vela Jewelz (“us”, “we”, or “our”). By accessing or using our website and services, you agree to comply with these Terms. Please read them carefully before using our services.

Acceptance of Terms

By accessing or using the Vela Jewelz website (the “Site”) and buying our products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our services and/or buy our products.

Use of Services

  • You must be at least 18 years old to use our services or have the consent of a legal guardian.
  • You agree not to use our services/products for any illegal or unauthorized purpose.
  • You agree not to attempt to gain unauthorized access to our systems or interfere with the proper working of the Site.

Products and Orders

  • All products listed on our Site are subject to availability.
  • We reserve the right to refuse or cancel any order for any reason at any time.
  • Prices for our products are subject to change without notice.

Payment and Billing Information

  • You agree to provide accurate and complete payment and billing information.
  • We use third-party payment processors to handle payments and do not store your payment information.

Shipping and Delivery

  • We strive to provide accurate shipping estimates, but actual delivery times may vary.
  • International customers are responsible for any customs duties or taxes.

Returns and Refunds

  • Our Returns & Refunds Policy outlines the process for returning products and seeking refunds. Please refer to the return policy on our Site.

Intellectual Property

  • All content on the Site, including text, images, graphics, and logos, are the property of Vela Jewelz and protected by copyright laws.
  • You may not use, reproduce, or distribute our content without our explicit permission.


  • Our Privacy Policy outlines how we collect, use, and store your personal information. By using our services, you consent to our privacy practices.

Disclaimer of Warranties

  • We do not guarantee the accuracy, completeness, or reliability of any content on our Site.
  • We do not warrant that our services will be uninterrupted, timely, secure, or error-free.

Limitation of Liability

  • Vela Jewelz shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services.


  • You agree to indemnify and hold Vela Jewelz harmless from any claims, losses, liabilities, damages, and expenses arising out of your use of our services.

Governing Law

  • These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Vela Jewelz is based (Australia).

Changes to Terms

  • We reserve the right to modify or replace these Terms at any time without notice. It is your responsibility to review these Terms periodically for changes.

Contact Us

By using our services and purchasing our products, you agree to these Terms and acknowledge that they constitute a binding agreement between you and Vela Jewelz.

Thank you for choosing Vela Jewelz for your jewelry needs!