Privacy Policy

Last Updated: August 26, 2023 9:16 PM AEST

Welcome to Vela Jewelz! This Privacy Policy (“Policy”) describes how Vela Jewelz (“us”, “we”, or “our”) collects, uses, and protects your personal information when you use our e-commerce store and services. By accessing or using our website and services, you consent to the practices described in this Policy. Please read this Policy carefully before using our services.

Information We Collect We may collect various types of information, including:

Personal Information: Name, email address, contact information, billing and shipping details.
Payment Information: We use third-party payment processors, and we do not store your payment information.
Device Information: IP address, browser type, operating system, and other technical information.
Usage Information: Pages visited, products viewed, and interactions with our website.

How We Use Your Information We may use your information for the following purposes:

Processing Orders: To process and fulfil your orders, send order confirmations, and updates.
Personalization: To personalize your shopping experience and recommend products.
Communication: To send you transactional emails, updates, and promotional materials.
Analytics: To analyze usage patterns and improve our services.
Security: To protect against fraud and unauthorized access.

Cookies and Tracking Technologies We use cookies and similar technologies to collect information about your interactions with our website. You can control cookies through your browser settings.

Third-Party Services We may share your information with third-party service providers that assist us in providing our services. These providers are obligated to use your information only for the purposes we specify.

International Data Transfers Your information may be transferred to and stored on servers located in different countries. By using our services, you consent to the transfer of your information.

Your Choices

You can opt out of receiving promotional emails by following the instructions provided in the email.
You can modify or delete your account information by contacting us at info@velajewelz.com.
You can disable cookies through your browser settings.

Security We implement appropriate security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure.

Children’s Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to this Policy We may update this Policy from time to time. Any changes will be posted on our website, and the revised Policy will be effective when posted.

Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at info@velajewelz.com.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Vela Jewelz with your personal information.